It's Not To Late...You Can Cancel!!
You have rights and after the presentation as you walk out with the binder they gave you and you go home and the next day wonder what did you just do don’t worry you do have consumer laws that protect you!!
It varies from state to state and province to province but here is what it is in 3 provinces in Canada.
BRITISH COLUMBIA: The Travel Club membership can not be longer than 2 years and you do have 10 days to cancel.
If the Travel Club was not properly licensed or did not deliver all that was promised you have up to a year to cancel.
ONTARIO: You have the same 10 day cancellation period as well as up to 1 year if the Travel Club was not properly licensed or did not deliver all that was promised.
ALBERTA: Here is a link to the Service Alberta section that talks about this:
http://www.servicealberta.gov.ab.ca/pdf/tipsheets/Travel_Clubs.pdf
I’m going to show a portion here that is especially significant :
“Do you have enough information to make an informed decision? You may want to take the time to compare travel options and discounts offered by travel agents, airlines and hotels. Does a membership give you greater benefits and/or discounts than what you may get through another source?
Don’t be rushed into making a decision. Reputable businesses will give you time to make a decision, and to answer any questions you may have.”
CONTRACT REQUIREMENTS
“A travel club contract is the agreement under which you purchase a membership in a travel club from a travel club operator. The contract cannot be longer than a term of five years.
A travel club contract must be in writing and include the following information:
• Your name and address
• The travel club operator’s name, business address, telephone number, and if available a fax number and e-mail address
• The name of the salesperson employed by the travel club operator who solicited, negotiated, concluded or performed the travel club contract
• The date and place at which the contract was entered into
• A description of the goods, services, discounts or any other benefits to be provided under the contract
• The total amount to be paid by you in the contract including any ongoing fees”
CANCELLATION RIGHTS
“You have 10 days from either the date the contract was entered into or the date you received a copy of the signed contract in which to cancel the agreement. You do not need a reason to cancel the contract. You can cancel by any method but you must be able to prove that you cancelled the agreement. Cancellation methods may include personal service, registered mail, courier or fax. Keep a copy of your cancellation notice in case you need to verify that you cancelled the transaction.
Additional cancellation rights
• the business was not licensed when the contract was signed
• the contract did not contain the required information
• you did not receive a signed copy of the contract within the required time frame; or
• the contract was not signed by both you and the business.
In addition, you may cancel the contract at any time if the goods or services to be delivered under the contract were not provided because the business ceased operation or substantially changed its operation. If you cancel your contract for these reasons, your cancellation notice must include your reason for cancellation.
So if the company goes out of business which would include it changing names you have the right to cancel the agreement.
You may also be able to cancel the contract up to one year from the date the agreement was signed if
You must give or send the cancellation notice to the travel club operator at the address on the contract. If you did not receive a copy of the contract with an address, or you do not know or are unable to locate an address for the travel club operator (or salesperson), you may send your cancellation notice to the:
Director of Fair Trading Service Alberta3C, Commerce Place10155 – 102 StreetEdmonton, AB T5J 4L4
Your provincial Government website should have the information that governs these travel clubs as well as the BBB for your city. They will try to sweet talk you with extra incentives when you cancel or they will discount the Travel Club membership Fee…which is a good one. kinda makes you wonder why they didn’t give you that discounted price to begin with!!
Ask the sales person and more specificaly the Manger/Closer if they have ever worked for any other travel clubs ie: Family Passport, Snowbird Vacations, Family Vacation Centers, Wild Rose Vacations or BonaVista Travel And Cruise? See what they say tell them there is a rumour going around that the management use to be at these other ones too……how is that??
TRAVEL CLUB TRUTH!!